Salesforce Off Campus job For Support Engineer | Apply here!

About the company:

Salesforce is a leading customer relationship management (CRM) platform that enables businesses of all sizes to connect with their customers in a whole new way.
Committed to innovation, growth, and making a difference in the world.

Job Description:

Provide technical assistance to customers to resolve their issues related to Salesforce products
Troubleshoot integration with Salesforce.com APIs, Apex, Visualforce, and other developer products
Write sample code, client libraries, and contribute to Open Source projects
Create knowledge base materials and empower the developer community
Resolve customer service issues and manage complex problems
Manage customer expectations and ensure high satisfaction
Develop and maintain technical expertise in assigned areas of product functionality
Assist with product and other technical training
Review support cases for technical and troubleshooting accuracy
Define and describe technical best practices
Identify product and services up-sell opportunities and describe Salesforce solutions to customers
Meet monthly goals on KPIs such as CSAT, Productivity
Complete assigned project responsibilities

Lightning Experience - Lighting Web Components & Aura
Modern Javascript
Apex(Synchronous and Asynchronous)
Integration - REST/SOAP/Bulk API
Debugging/Troubleshooting Errors
Visualforce
Sites /Communities/ Force.com
SOQL/SOSL
Deployment- Metadata API/ANT Migration tool/CLI
Flows/Process Builder
Authentication, SSO/Auth Provider
Event driven architecture - Platform Events, Streaming API, Change data capture
Field Service Lightning (FSL)
Mobile Dev
Excellent written and verbal communication skills
Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc
Understanding of database concepts and data management (RDBMS) and SQL